Spencer Private Hospital in Margate leads Kent with exceptional results

Date: 24/08/2018

Spencer Private Hospitals based at Margate in Kent, has received exceptional results in an annual patient led survey. The hospital leads Kent across all categories including Cleanliness; Food; Disability and Condition, Appearance and Maintenance – receiving a 100% in each.

Released by the Health and Social Care Information Centre (HSCIC), the Patient-Led Assessments of the Care Environment (PLACE) surveys use members of the public to help assess hospitals across 5 key areas: Cleanliness, Food, Disability, Privacy, Dignity and Wellbeing and Condition, Appearance and Maintenance.

It is an outstanding achievement especially when compared with the national average:

National Average %

Spencer Private Hospital Scores

Cleanliness

98.5%

100%

Food

90.2%

100%

Condition, Appearance and Maintenance

94.3%  

100%

Disability

84.2%

100%

Privacy, Dignity, Wellbeing

84.2%

96.15%

National averages from 1189 assessments undertaken in 2018

Lynn Orrin, Hospital Director at Spencer Private Hospitals said: "I am truly delighted with these results. The hard work and dedication of our team means we consistently excel across all fields and ensures our organisation is recognised for its high-quality standards.”

Lynn Orrin

Lynn Orrin, Hospital Director

Results for PLACE 2018 can be found at https://digital.nhs.uk/data-and-information/publications/statistical/patient-led-assessments-of-the-care-environment-place/2018---england

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