*This page was last updated 22/06/22


In line with current government guidelines the wearing of masks within our hospitals is now no longer mandatory.

Masks will be available to any patient who still wish to wear one.

Some outpatient appointments will still be conducted remotely. Please don't be alarmed if your appointment is conducted via telephone or teleconference.

We will be in contact with any patients who are suitable for a telephone consultation to discuss plans for their appointment.

For onsite appointments, we continue to advise a minimum distance of 2 metres is observed where practicable.

Patients may be supported by a friend or relative when attending their appointment. However, in order to limit the number of people in all our clinical areas we would ask that this is kept to a minimum number of people to help reduce the risk of transmission.

Patients with compromised mobility can be dropped off outside our entrances if a lay-by facility is available. The layby facilities are not designated waiting areas and so if you are attending an appointment at our hospitals the on-site parking areas must be used.

If you have a booked appointment and are displaying any symptoms of Covid-19 we ask you not to attend the hospital and contact NHS 111 for advice. If you have not heard from us, and you are symptom-free, please contact us on 01843 234555 or attend your appointment as normal.

Visiting our Patients

Visiting is once again back to normal; however, we would request that visitors are limited to one per patient wherever possible. Visiting times are between the hours of 2.00pm-4.00pm and 6.00pm-8.00pm.

Spencer Private Hospitals will do everything they can to ensure patients can contact their loved ones and would suggest telephone and face time apps are used where possible.

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