Patients & Visitors
At Spencer Private Hospitals, patient care is our number one priority. We believe that your health is your choice, and offer leading private hospital care to patients across Kent.
Are you expecting treatment or planning to visit a loved one at Spencer Private Hospitals? Here’s some helpful information.
Ensuring quality patient care
At Spencer Private Hospitals, we pride ourselves on the quality of healthcare and outcomes that we provide. We are registered with the Care Quality Commission, and our reports are available for you to read on their website:
We also publish our quality report annually, as well as our safer staffing report.
Infection rates
The focus on infection control in relation to preventable infections is a key priority for our staff, who are justifiably proud of our low infection rates.
Patient care standards
To ensure the quality of our processes alongside the private hospital care services we provide, we are audited annually against the external ISO 9000:2015 standard and maintain our accreditation. In 2012, we were awarded ISO 14001 in a reflection of our rigorous environmental standards.
What to expect from private hospital care
The independent care sector has high standards, and offers faster and more personalised patient care than public healthcare can provide. You can find a Consultant or specialist for your specific condition, receive treatment and surgeries in a short time frame, and enjoy attentive aftercare and outpatient support.
The video below explains more about what private hospital care will be like.