Digital Support Technician Apprentice - 13 Month Fixed Term Contract
Department: Administration
Location: Hybrid working model with a number of days per week being Remote but the successful candidate must be able to provide on-site support when required, potentially at short notice, across sites in East Kent including Margate, Ashford, Canterbury and Betteshanger.
Salary: Apprentice up to age of 19 or first year if over 19: £12,513.60 per annum (£6.44 per hour )
Closing Date: 16th May 2024
A fantastic new opportunity has arisen for a highly motivated, committed and organised person to complete an IT apprenticeship with a focus on digital applications and working as part of the IT Team at Spencer Private Hospitals. The IT Team provides a high-quality service, which is the first point of contact for all staff within the organisation and working alongside our collaborative Service Desk provision with our local NHS Trust.
The successful applicant will receive training and support with a view to completing the Digital Support Technician Apprenticeship course with an external provider which would make up 20% of the job role.
The Apprentice would be expected to be flexible, alter activities and priorities as the need arises and handle all client requests for assistance in a responsive, professional and customer-oriented manner.
The successful candidate will be guided through the Apprenticeship course throughout the length of the 13 month fixed term contract, on a distance learning basis with an external training provider. Following successful completion of the course, the Apprentice will be offered a permanent role within the IT Team reporting to the IT/IG Operations Manager.
It is expected that this role can be executed on a Hybrid working model with a number of days per week being Remote but the successful candidate must be able to provide on-site support when required, potentially at short notice, across sites in East Kent including Margate, Ashford, Canterbury and Betteshanger.
This role will support operations within the IT Team at SPH by offering a mixture of face to face and remote support to end users with a particular focus on digital applications. The successful candidate will ensure smooth running of the portfolio of applications that the business utilises, including a host of NHS managed ones. It is vital that the successful candidate is a team player and willing to “roll their sleeves up” to ensure the integrity of our systems and to provide a first-class service to end users and colleagues, including that of the NHS.
For more details of the role and requirements of the role, please see the attached Job Description. If you have any questions please contact Mike Burnside, IT/IG Operations Manager on Michael.burnside1@spencerhospitals.com.
Full Time: 37.5 hours per week
Interview Date: 29th May 2024
Qualifications and Experience:
- Minimum of 5 GCSE or Equivalent including English and Maths to Grade C or above
- Experience in using Microsoft Office
- A good understanding of IT, operating systems and applications including MS Windows and Office products, computers and related devices
- Willing to undergo training as required
- Understands confidentiality
- Ability work flexibly on site and working remotely
- A good understanding of digital applications
- Team Player
- Must be self motivated
- Excellent verbal and telephone communication skills
- Excellent timekeeping and organisational skills
To discuss this opportunity, please contact: Mike Burnside IT/IG Operations Manager on Michael.burnside1@spencerhospitals.com.
Alternatively, please contact Carina Pieries, HR Advisor on 01304 222687
Email: recruitment@spencerhospitals.com
How to apply:
We regret that CVs are not accepted for any of our roles, for an application pack please download the above file. If you are using an iPad or iPhone you will need to download an app for opening zip files.
About Spencer Private Hospitals
Spencer Private Hospitals recognise and value all of their staff and are committed to developing a well-trained and flexible workforce.
Staff wellbeing is a priority for the organisation with some perks of employment being -
- Free on-site staff carparking
- Staff discount for treatments
- Enrolment into a staff pension scheme
- Investment in staff training
- Annual salary increment
- Additional benefits available in line with our NHS colleagues
- Local retail discounts
We are also fortunate enough to be based in East Kent, arguably one of the most beautiful parts of the UK, often boasting the best weather due to our close proximity to Western Europe and is aptly know by the missive `the Garden of England’. We are a short hop across the channel to France with the added bonus of fast rail connections to Europe, London and surrounding areas. The availability of high-quality schools which support grammar school education as well as academy and private schools are all available within the locality.
Our CQC report has a rating of Good – and we are now on an improvement trajectory to Outstanding.
Spencer Private Hospitals is an equal opportunity employer. This position is subject to a Disclosure and Barring check.
How to Apply
We regret that CVs are not accepted for any of our roles, for an application pack please click the download button. If you are using an iPad or iPhone you will need to download an app for opening zip files.
Alternatively, please contact Sarah Washington, Learning & Development Lead on 01304 222690 or Carina Pieries, HR Advisor on 01304 222687
E-mail: recruitment@spencerhospitals.com
Previous applicants need not apply.
Note to Agencies
Spencer Private Hospitals does not accept speculative CVs. We will only review completed application forms for an advertised post. Any unsolicited CVs received will be treated as the property of Spencer Private Hospitals and Terms & Conditions associated with the use of such CVs will be considered null and void.
Please do not send CVs unless explicitly requested by Spencer Private Hospitals to do so in respect of a specific vacancy. Spencer Private Hospitals will not recognise any CV submissions related to unsolicited applications and no agency fees will apply in relation to such submissions. If an agency submits an unsolicited CV to any employee at Spencer Private Hospitals, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Receipt of unsolicited CVs does not imply an introduction to Spencer Private Hospitals and will be considered property of Spencer Private Hospitals.
If two or more agencies submit a CV for the same applicant and the same role any payment will be deemed to be with the original submission based upon the time the email is received by Spencer Private Hospitals.