NHS e-Referral Service

NHS e-Referral Service

In partnership with the NHS e-Referral service, you can now receive your NHS medical treatment in one of our hospitals.

All patients now have the right to choose which hospital provider they are referred to by their GP/referrer. This legal right, which was introduced in April 2009, lets patients choose from any hospital provider in England offering a suitable treatment that meets the NHS standard and costs.

Now patients can choose which hospital they are seen in according to what matters most to them, whether it's location, waiting times, reputation, clinical performance, visiting policies, parking facilities or patients' comments. Patients can also choose to go to independent sector providers who have a contract with the NHS.

A choice of hospital is available for most patients and in most circumstances. Exceptions include emergency and urgent services, cancer, maternity and mental health services. If you need to be seen urgently by a specialist (for example, if you have severe chest pain), your GP will send you where you'll be seen most quickly.

The E-Referral system is managed nationally by the NHS. We are not able to make first attend appointments at all and so patients need to be asked to contact their GP’s, NHS e-Referral website or call centre when they wish to make first attend appointments, this also refers to the cancellation and rebooking of their first attend appointment if they cannot make it or need to cancel for any reason. 

For more information about hospital choice visit the NHS Choices website.

Why choose Spencer Private Hospitals?

  • Be seen by the consultant
  • Be seen on time - not having to wait as the consultant has been double booked
  • If you have to have an overnight stay - have your own private room, with en-suite, TV and room service.

Services offered through the e-Referral service

We cannot accept any of the following:

  • Patients under the age of 19
  • Patients with suspected cancer, including the biopsies of lesions suspected to be cancer
  • Patients with incapacitating conditions that are a constant threat to life
  • Patients not expected to survive without the treatment
  • Patients with a known history of violence
  • Patients with a known or suspected drug addiction
  • Patients receiving psychiatric treatment and/or mentally unstable
  • Patients requiring dialysis
  • Patients in the 2nd / 3rd trimester of pregnancy
  • Patients detained by HM’s Prison Service
  • Conditions contrary to the CCG’s referral and treatment criteria
  • Urgent referrals we can only see Routine referrals
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